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Privacy Policy

Effective Date: April 2, 2023

Last Updated: April 30, 2025
 

At Top10Accounting.com, operated by TechAid Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our services, or interact with us. By accessing www.top10accounting.com or contacting us, you agree to the practices described in this policy.

1. Who We Are

Top10Accounting.com is owned and operated by TechAid Inc., a company located at 30287 Oakbrook Rd, Hayward, CA 94544, USA. We provide reviews, rankings, and recommendations for accounting software, as well as QuickBooks setup, consultation, and training services as Certified QuickBooks Online ProAdvisors and members of the QuickBooks® Business Affiliate Program. For questions about this Privacy Policy, contact us at:

  • Email: support@top10accounting.com

  • Phone: (707) 240-8486

  • Hours: Monday–Friday, 7:00 AM–7:00 PM PST

  • Address: TechAid Inc., 30287 Oakbrook Rd, Hayward, CA 94544, USA

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

a. Information You Provide

  • Contact Information: Name, email address, phone number, or mailing address when you contact us, request a consultation, or sign up for newsletters.

  • Business Information: Company name, industry, or accounting needs when you engage with our QuickBooks services or complete forms on our site.

  • Feedback and Communications: Comments, reviews, or inquiries you submit via email, contact forms, or surveys.

b. Automatically Collected Information

  • Usage Data: Pages visited, time spent on our site, clicks, and navigation patterns, collected via cookies, web beacons, or analytics tools.

  • Device and Technical Data: IP address, browser type, operating system, device type, and referring URLs.

  • Affiliate Tracking Data: When you click affiliate links (e.g., QuickBooks links), our affiliate partner, PartnerStack, uses cookies to track referrals for 90 days, as outlined in our Affiliate & Advertising Disclosure.

c. Information from Third Parties

  • Analytics Providers: We use tools like Google Analytics to collect aggregated data about site usage and visitor behavior.

  • Affiliate Partners: Intuit or PartnerStack may provide data about referral actions (e.g., purchases made via our QuickBooks affiliate links) to track commissions.

  • Public Sources: We may collect publicly available information (e.g., business details) to enhance our services or verify user data.

We do not collect sensitive personal information (e.g., Social Security numbers, financial account details) unless explicitly required for a service and with your consent.

3. How We Use Your Information

We use your information to:

  • Provide Services: Deliver software reviews, respond to inquiries, and offer QuickBooks setup, consultation, or training.

  • Personalize Your Experience: Tailor content, recommendations, or communications based on your interests and interactions.

  • Improve Our Website: Analyze usage data to enhance site functionality, user experience, and content quality.

  • Communicate with You: Send newsletters, promotional offers, or responses to your inquiries (you can opt out at any time).

  • Process Affiliate Referrals: Track clicks and purchases through affiliate links to earn commissions, as described in our Affiliate Disclosure.

  • Comply with Legal Obligations: Meet regulatory requirements or respond to legal requests.

  • Advertise Our Services: Promote our business on search engines like Google Ads, as outlined in our Advertisement Disclosure.

4. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

  • Service Providers: With trusted third parties (e.g., hosting providers, analytics tools, email services) who assist us in operating our site and services, bound by confidentiality agreements.

  • Affiliate Partners: With Intuit and PartnerStack to track affiliate referrals, as required by the QuickBooks Business Affiliate Program. See Intuit’s Privacy Statement (https://www.intuit.com/privacy/) for details.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

  • Legal Requirements: To comply with laws, court orders, or government requests, or to protect our rights, property, or safety.

  • Aggregated Data: We may share anonymized, aggregated data (e.g., site usage trends) with partners or for research, which does not identify you.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site performance, and track affiliate referrals. Types of cookies include:

  • Essential Cookies: Necessary for site functionality (e.g., navigation, form submissions).

  • Analytics Cookies: Collect data on site usage (e.g., Google Analytics) to improve our services.

  • Affiliate Cookies: Used by PartnerStack to track QuickBooks affiliate link clicks for 90 days, as noted in our Affiliate Disclosure.

You can manage cookie preferences via your browser settings or our cookie consent tool (if applicable). Note that disabling cookies may affect site functionality. For more on Intuit’s cookie practices, see https://www.intuit.com/privacy/.

6. Your Rights and Choices

Depending on your location (e.g., under GDPR for EU residents or CCPA for California residents), you may have the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Request updates to inaccurate data.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing emails via the unsubscribe link or by contacting us.

  • Do Not Sell: We do not sell personal information, but California residents may opt out of data sharing for targeted advertising (contact us to exercise this right).

  • Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, contact us at support@top10accounting.com. We will respond within the legally required timeframe (e.g., 30 days for GDPR, 45 days for CCPA). We may verify your identity to process requests.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. For example:

  • Contact information is kept until you unsubscribe or request deletion.

  • Usage data is retained for up to 24 months for analytics purposes.

  • Affiliate tracking data is retained per the QuickBooks Business Affiliate Program terms (90-day cookie duration, with commission records kept for auditing).

When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

TechAid Inc. is based in the United States, and your data may be processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards (e.g., Standard Contractual Clauses for EU data) to protect your information during transfers, in compliance with applicable laws.

10. Third-Party Links and Services

Our site may contain links to third-party websites (e.g., QuickBooks, Intuit) or use third-party services (e.g., Google Analytics, PartnerStack). We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information. Intuit’s Privacy Statement (https://www.intuit.com/privacy/) applies to data shared via our QuickBooks affiliate links.

11. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us at support@top10accounting.com, and we will delete it promptly.

12. Compliance with Intuit Agreements

As members of the QuickBooks® Business Affiliate Program and Certified QuickBooks Online ProAdvisors, we adhere to Intuit’s data privacy standards, which are at least as protective as those in Intuit’s Privacy Statement (https://www.intuit.com/privacy/). We do not misuse or share client data beyond what is necessary for affiliate tracking or service delivery, and we maintain strict confidentiality.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on our site with a revised “Last Updated” date. Significant changes will be communicated via email or a prominent notice on our site. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

  • Email: support@top10accounting.com

  • Phone: (707) 240-8486

  • Hours: Monday–Friday, 7:00 AM–7:00 PM PST

  • Address: TechAid Inc., 30287 Oakbrook Rd, Hayward, CA 94544, USA

For EU residents, you may also contact our Data Protection Officer at support@top10accounting.com or lodge a complaint with your local data protection authority.

Thank you for trusting Top10Accounting.com with your information. We are committed to protecting your privacy and providing transparent, reliable services.

© 2025 TechAid Inc. All rights reserved.

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